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FAQs about Signing up for LookoutAlert

How do I sign-up for LookoutAlert?

Signing up for LookoutAlert is easy. Click here to sign up and register for LookoutAlert and enter your contact information.

When I signed up for LookoutAlert it says I already have an account.

LookoutAlert integrates with Smart911 platform, a 9-1-1 service available throughout our region, for which Rave Mobile Safety is the vendor for both products. This means that you can manage your information and preferences for both services through one account, accessible at either or the LookoutAlert sign-up page.

Who can sign-up for LookoutAlert?

LookoutAlert is available to anyone who lives, works, travels through, or visits Jefferson County, the City and County of Broomfield, and the City of Westminster, Colorado. The address that you register can be your home location, work location or any other location you care about. For those who visit our area, but do not live or work here, pick the address of the location(s) you visit often.

Is LookoutAlert the same as Smart911?

While LookoutAlert integrates with the existing Smart911 service in our region, they are two services that each serve a unique purpose. Smart911 allows you to create a safety profile for yourself and your household which is provided directly to 9-1-1 when you call 9-1-1 in the event of an emergency, allowing them to send the right responders to the right location with the right information. This information could include medical history, allergies and medications, number of residents in a home and even a picture of the family dog can all be added to your safety profile.

LookoutAlert will ensure you receive emergency alerts from emergency responders through text, email or phone call. Rave Mobile Safety is the vendor for both LookoutAlert and Smart911.

I already have a Smart911 account, how do I sign up for LookoutAlert?

Login to your account at and click on the Alerts tab at the top of the page.

I don’t have a Smart911 account but want to sign up for both services. How do I do that?

You can sign up for both LookoutAlert and Smart911 by visiting either or the LookoutAlert sign-up page and creating an account. Be sure to add as much information as you want dispatchers to have in the event of an emergency to your profile. Click on the Alerts tab at the top of the page to ensure you opt-in to receive alerts from LookoutAlert.

Will I receive alerts if I don’t sign-up?

Residents in the coverage area who have a landline phone may receive alerts. However, there are strict rules governing when the JCECA can use this contact information to send out an alert. Only extremely critical alerts containing potentially life-saving information will be sent. In order to ensure that you are able to get all emergency alerts we recommend that you sign-up for LookoutAlert online. If you do not sign-up and register your contact information, you will not receive alerts on your preferred devices, and may miss out on receiving important safety information. Emergency communications may utilize other tools to notify the public but registering for LookoutAlert is the best way to get emergency notifications for your area.

I don’t own a computer – who can help me sign-up for LookoutAlert?

You can visit your local Public Library and use their computers to sign-up online for LookoutAlert. Once on a computer, visit our main LookoutAlert page to watch a video or see the links at the top of this “Signing Up” section to learn more about how to sign-up for the alerts of your choice.

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